Privacy Policy

Last updated: [May 2025]

This Privacy and Cookie Policy explains how MixBox Comms Limited (“we”, “us”, or “our”) collects, uses, and protects any information that you provide when using our website.
We are committed to ensuring your privacy is protected and that your personal information is handled fairly and lawfully, in accordance with UK data protection laws.

1. Who We Are

MixBox Comms Limited is a company registered in Jersey, Channel Islands. If you have any questions about this policy or how we handle your data, you can contact us at:

Address: Hawk House, 22 Esplanade. St Helier. Jersey JE1 1BR
Email: hello@mixbox.agency

2. What Information We Collect

We may collect and process the following types of personal data:

  • Contact details (e.g. name, email address, phone number)
  • Usage data (e.g. IP address, browser type, pages visited)
  • Any information you submit via forms on our website

We only collect information that is necessary for providing our services or responding to your enquiries.

3. How We Use Your Information

We use your information to:

  • Respond to your queries and provide support
  • Improve our website and user experience
  • Maintain internal records
  • Send relevant updates or marketing (with your consent)

We do not sell or rent your personal data to third parties.

4. Legal Basis for Processing

We process your data based on:

  • Your consent
  • Performance of a contract
  • Our legitimate interests (e.g. improving services)
  • Legal obligations

5. Cookies

Our website uses cookies to help us understand how users interact with it and to enhance your experience.

Cookies may be used to:

  • Analyse website traffic
  • Remember preferences
  • Improve site performance

You can manage or disable cookies through your browser settings. For detailed guidance, see: https://www.aboutcookies.org/

6. How We Protect Your Data

We implement appropriate technical and organisational measures to keep your information secure.
However, please note that no method of transmission over the Internet is 100% secure.

7. Your Rights

You have the right to:

  • Access the data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent at any time
  • Object to processing
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

For more information on your rights, visit: https://jerseyoic.org/

8. Third-Party Links

Our site may contain links to other websites. We are not responsible for their content or privacy practices. Please review their policies separately.

9. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.